At Pono Chocolate, we strive to live PONO. Our goal is 100% customer satisfaction.

If you are unsatisfied with your purchase for any reason, within 30 days of delivery date - we will refund the full purchase price.

To initiate a return, please email jan@ponochocolate.com with your order number and request a return label.

We will respond back within 1-2 business days with a return label. Please then ship back the chocolate with the label provided. Once return arrives back to us within 1-2 business days we will process the refund back to your original payment method.